As a customer, whenever you purchase goods or services from a business, you agree to their terms of service and their conditions. In turn, service providers have a duty to ensure that goods are fit for purpose, comply with trading standards regulations, and are sold as described.
Whether you have problems with a loan or have been sold a faulty item or service, our consumer dispute solicitors can help. If a supplier refuses to fix a faulty item or service, or issue you with a full refund, depending on the product or service mis-sold, seeking legal advice is the next step. All of our solicitors will be able to explain the options available and advise on the best way to achieving a fast resolution to your consumer rights dispute.